Welcome to DACdb Support
DACdb business hours are 7:00 AM - 6:00 PM Mountain Time, Monday - Friday (holidays excluded)
Please click on the Contact Support button and create a support ticket.
New Toll Free (US and Canada) +1 (833)-DACdb4U or +1 (833)-322-3248
Non-Toll Free Line: +1 (720)-504-7300
Specific DACdb extensions are:
x2 – General DACdb Support
x3 – Sales and Marketing
x4 – Finance Module Support
x5 – DACdb Billing and Invoices
DACdb Mobile available in the app store!
DACdb mobile can now be found in your app store. Scan this QRC code. It will take you to either the Apple or Android Stores.
Tuesday Training - New Support Portal
Please join us for a our DACdb University Tuesday Training: Join us as we review some new features in DACdbNew Support PageSubmit a TicketReview Your TicketKnowledge BaseAnnouncementsFind Ticket in Old Ticket System This training will be a total of 45 minutes...
Logo Change Announement
Big news! Today, after 8 years , DACdb is releasing an updated brand identity, which includes a new logo, colors, and font. You’ll see the new look everywhere we’re in public, like our website, Facebook, and Twitter. We believe the...
DACdb & iMembersDB Service Outage Reinstatement
Our system was unreachable for approximately 2 hours on Wednesday, October 13, 2021, due to a major internet backbone provider (Hurricane Electric) going down. This issue has affected not only our services, but many other customers as well. This is the first time...
50% off first year Engagement, Finance, and Our Easy & Beautiful Websites
New Password Requirements
Use a Strong Password We encourage users to create strong passwords for their DACdb user accounts. In keeping with the trend for better security and stronger passwords, DACdb implemented tighter requirements for acceptable passwords in early 2021. Rotary member IDs no...